Travellers arriving at London Stansted from Lisbon caused chaos as they passed through departures instead of arrivals.
The error meant delays of up to 60 minutes as those on the 9.20am Ryanair flight had to pass through departures security before making their way to the arrivals lounge.
Stansted staff said they will be launching an investigation into what went wrong.
A Ryanair spokesman said: "The crew of this flight correctly directed disembarking customers to the assigned gate. However, customers entered the airport through a door which had been left open in error.
'Ryanair fully co-operated with Stansted Airport as it rescreened departing passengers.
'A number of flights were delayed throughout the day due to earlier issues with de-icing facilities'
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